General Information

Who We Are? 

Masari Financial Advisors Limited is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and share your personal information when you use our website or services.

Website : https://www.masarifinance.uk
Registered Address : 28 Whitmore Close, London, N11 1PB
Telephone : 0795 1641 758
Email : info@masarifinance.co.uk
ICO Registration Number : ZB517342
Company Registration : 14545500 (England & Wales)

How We Collect Your Information ?

We collect personal information via a variety of methods including:

• Our website contact and enquiry forms
• Telephone call
• Email, text messages
• Face-to-face meetings, events and shows
• Social media platforms
• Third parties who have obtained your consent to share your information with us

We have structured our website so that you can browse without identifying yourself. However, if you complete an enquiry form or download information from our site, we may collect data to help us provide you with a more tailored service.

What Information We Collect For Services?

To arrange a mortgage, loan or other financial product on your behalf, we collect a range of personal and financial information including but not limited to:

• Full name, date of birth and contact details
• Employment status and income details
• Bank statements and financial commitments
• Credit history information
• Property details relevant to your application
• Payment card details where required (not retained after payment)

How We Use Your Information?

We use your personal data to process your mortgage, loan or financial product application and to fulfil our legal and regulatory obligations. Specifically, we may use your information to:

• Arrange and administer mortgage, loan or protection products on your behalf
• Verify your identity and prevent fraud
• Keep our records accurate and up to date
• Train our staff and improve our internal processes
• Comply with our regulatory and legal obligations
• Assess your suitability for protection products connected to your borrowing
• Conduct customer satisfaction surveys to improve our service
• Notify you of changes to our products or services

Who We Share Your Information With ?

To arrange a mortgage or financial product for you, we may need to share your personal data with relevant third parties, which may include:

• Mortgage lenders and product providers
• Surveyors and solicitors
• Connect IFA Ltd (our regulatory network) for compliance oversight and application processing
• Cloud-based software systems used to manage and process applications, all of which store data in the UK and comply with UK data protection regulations
• Introducers of business, where applicable, for the purpose of keeping them informed of application progress
• Assess your suitability for protection products connected to your borrowing
• Conduct customer satisfaction surveys to improve our service
• Notify you of changes to our products or services

Marketing Communications

We will only contact you for marketing purposes with your explicit consent. You will never be automatically opted into marketing communications when you use our services.
Marketing communications may be sent by email, telephone, post or social media. You can update your marketing preferences or withdraw your consent at any time by contacting us at info@masarifinance.uk
We will never share your personal data with unconnected third parties for marketing purposes.